Customer Experience Management (CX): MASTERCLASS 2020

What you'll learn :

Warning: Illegal string offset 'ID' in /home/onlinecou/public_html/wp-content/plugins/advanced-custom-fields-pro/includes/api/api-field.php on line 890

Warning: Illegal string offset 'key' in /home/onlinecou/public_html/wp-content/plugins/advanced-custom-fields-pro/includes/api/api-field.php on line 891

Warning: Illegal string offset 'label' in /home/onlinecou/public_html/wp-content/plugins/advanced-custom-fields-pro/includes/api/api-field.php on line 892

Warning: Illegal string offset 'name' in /home/onlinecou/public_html/wp-content/plugins/advanced-custom-fields-pro/includes/api/api-field.php on line 893

Warning: Illegal string offset 'menu_order' in /home/onlinecou/public_html/wp-content/plugins/advanced-custom-fields-pro/includes/api/api-field.php on line 894

Warning: Illegal string offset 'parent' in /home/onlinecou/public_html/wp-content/plugins/advanced-custom-fields-pro/includes/api/api-field.php on line 895

Warning: Illegal string offset 'key' in /home/onlinecou/public_html/wp-content/plugins/advanced-custom-fields-pro/includes/api/api-field.php on line 899
Customer Experience Management (CX) on Steroids! This course includes a Guide/Cheat Sheet for busy professionals who do not have a lot of time, and want to acquire the most important information about Customer Experience (CX) with the least effort possible! In just 30 minutes learn everything you need to know about CX! This course shares REAL LIFE STRATEGIES that will inspire you to BUILD FANTASTIC CUSTOMER EXPERIENCES, and focus on where it really matters! Designed by a very experienced client services executive, who knows firsthand how to successfully manage clients and their journey. Discover the Top 10 CUSTOMER EXPERIENCE (CX) STRATEGIES that you need to focus in 2020. Enroll in this course and learn why it is crucial for your business to design a CLIENT-CENTRIC CULTURE. Find out why BAD CUSTOMER SERVICE = BAD BUSINESS! Find out who is YOUR MOST IMPORTANT CLIENT ... it is NOT who you think! Learn the BEST STRATEGIES to manage a client service department...because it DOES matter! INSIGHTS AND REAL LIFE EXAMPLES from running an extremely successful client services department. A wealth of RESOURCES to help you when you design the client journey.