Quality Management for Business Excellence

Description :

Are you new to Quality and want to start with a strong foundation of  Quality Management concepts? 

Are you appearing in any certification exam such as PMP, CQA, CQE  and want to refresh your basic understanding of Quality Management?

Are you working in the field of Quality Management and want to refresh your knowledge?

Here is what everyone in the organization should know:

Definitions of Quality

How can you achieve quality if you don’t understand what quality is?

Why business need to produce quality product?

Difference between Quality and Grade

Difference between Quality Assurance and Quality Control

Quality Management System

History of Quality

Quality Tools

Learn about seven basic quality tools.

Quality Costs – or the Cost of Poor Quality (COPQ)

Prevention cost, appraisal cost, internal failure costs and external failure costs

Quality Awards – Deming Award, EFQM and MBNQA

In this section you will learn about these three top global quality awards.

Quality Gurus – Edwards Deming, Joseph Juran and Philip Crosby.

In this section learn about the life and teachings of these quality gurus.

OVER 3900 HIGHLY SATISFIED STUDENTS HAVE ALREADY TAKEN THIS COURSE.