ComputerCavalry: IT Help Desk Training for IT Professionals! - Online Course Download
What you'll learn :
Entry Level IT Experience
Help Desk Skills
Customer Support
Team Building
Requirements :
A+ Certification
Network+ Certification
Description :
ComputerCavalry: Help Desk Training for IT Professionals is a 10 lecture course designed with update to date training for the customer service professional. By enrolling you will be guided and properly trained in topics such as: Troubleshooting, Active Directory, Password Management and Basic Networking.
You will learn how to respond to common help desk related issues with great customer service, critical thinking, remote support, and proper troubleshooting to resolve many IT related issues.
In this course we will be covering the beginning steps to the IT Industry!
Who this course is for :
Entry Level HelpDesk
IT Administrator
Desktop Support
IT Manager
Course Size Details :
1.5 hours on-demand video
Full lifetime access
Access on mobile and TV
Certificate of completion
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