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    You are at:Home»IT & Software»Salesforce Certification: Service Cloud Rapid Exam Prep
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    Salesforce Certification: Service Cloud Rapid Exam Prep

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    Salesforce Certification: Service Cloud Rapid Exam Prep - Online Course Download
    Salesforce Certification: Service Cloud Rapid Exam Prep - Online Course Download
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    Online Course Download

    free online course free udemy paid course freecourse freecoursesite IT & Software IT Certification Salesforce Certified Service Cloud Consultant udemy course download udemy courses free download

    What you'll learn :

    Successfully pass the Service Cloud Certification Exam
    Identify areas where you need to spend more time studying
    Better understand Service Cloud solution design

     

    Requirements :

    None

    Description :

    This course will help you to pass the Service Cloud Consultant Salesforce Certification exam. Prepare to be challenged by 40 sample test questions with video explanations of the correct and incorrect answers. These questions are designed to be tougher than the real exam, so once you master these questions, you can take the real exam with confidence.

    Take this course if:

    You are preparing for the Salesforce Service Cloud Certification Exam
    You want to save study time and only focus on areas where you need help
    You want to prep with an instructor who wrote and edited questions on the actual exam

     

    Prerequisites:

    Salesforce Administrator Certification – Required to get the certification and to understand this course
    Understanding of Salesforce terminology – If you don’t know what a workflow rule is, you are not ready for this course.
    Some experience configuring Service Cloud functionality and familiarity with features

     

    Course Format:

    This course is organized to match the Salesforce-published exam study guide. We walk through sample questions grouped by each of the topic areas in the study guide:

    Industry Knowledge
    Case Management
    Solution Design
    Interaction Channels
    Knowledge Management
    Implementation Strategy
    Contact Center Analytics
    Integration and Data Management

    Who this course is for :

    This course is meant for people with some previous Salesforce experience who want to earn the Salesforce Service Cloud Consultant certification
    This course is not an introduction to Salesforce.com. If you are not a certified Salesforce Administrator, you will likely not understand this course.

    Course Size Details :

    2.5 hours on-demand video
    12 articles
    6 downloadable resources
    Full lifetime access
    Access on mobile and TV
    Certificate of completion

    View Demo

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